Frequently Asked Questions

We’re open Monday to Sunday, 10:00 AM – 1:00 PM and 5:00 PM – 9:00 PM. [Confirm exact current hours from your Google Business Profile before publishing.]

Dr. Shabari Arumugam and Dr. Lavanya Kavimani, both IADVL-registered dermatologists, see patients at LaShine Clinic.

Booking in advance via our website, phone, or WhatsApp is recommended to guarantee a slot, though walk-ins may be accommodated based on availability.

Yes, video consultations are available for many concerns; certain procedures and physical examinations will require an in-clinic visit.

Because concerns like acne, hair loss, and pigmentation each have multiple possible causes, and treating without identifying the cause often leads to treatments that don’t hold up or need to be repeated.

Your dermatologist reviews your concern, relevant history, and any previous treatments tried, and explains what’s likely causing it before recommending any treatment or procedure.

[State current consultation fee here — confirm the clinic-direct figure, since third-party platforms list varying amounts.]

Treatment timing depends on your acne activity, scar type, and skin condition. Dermatologists often recommend controlling active acne before starting certain scar procedures. A consultation can help determine the appropriate approach for you.

The appropriate treatment depends on your scar type, depth, skin condition, and medical history. TCA CROSS may be considered for certain icepick scars, subcision for selected tethered rolling scars, and laser or microneedling for some textural scars. A dermatologist can assess your skin and discuss potential benefits, risks, and suitable treatment options.

Yes — hair loss has multiple possible causes (hormonal, hereditary, nutritional, infection, hard water), and the right treatment depends on identifying which one applies to you.

It depends on your hair-loss pattern, scalp condition, and how you respond to initial sessions; many patients combine two of these with mesotherapy or LLLT.

Combination plans are built around your specific diagnosis rather than sold as fixed packages upfront — your dermatologist will outline session counts and costs after your consultation.

Yes — you’ll receive a clear explanation of sessions needed, expected timeline, and cost before starting any treatment course.

This varies significantly by treatment and concern — active acne typically shows improvement in 3-4 weeks, while scar and hair-regrowth treatments generally need 3-6 months of consistent sessions. Specific timelines are covered on each treatment’s own page.